The modern beauty market is concentrated with intense competition where cosmetic brands fight to stay on top. A popular method in order to gain sales and increase margins is to influence existing customers to buy more with the use of suggestive selling. The purpose of this paper, was to further examine the different effects of suggestive selling with the use of complementary versus non- complementary goods in the form of customer satisfaction, customer view of the service encounter, as well as success in sales. In addition, the influence of the customer's purchase amount on the tendency to buy an extra product in a suggestive selling situation was examined. The study was conducted through the use of a field experiment with the support of surveys in 'The Body Shop'.

The aim of this bachelor?s thesis is to examine what expectations a few, adult, frequent library users have on librarians' competences at a specific library. We also aim to compare how well the library users' expectations relates to how the librarians describe their own competences.The method used to gather the empirical information in this study is the qualitative semi-structured interview. We interviewed six library users and the four librarians who are employed at the library where we placed our study. The results of our interviews were analyzed with the help of a model based on Anders Ørom?s librarian identities.

Enterprise learning is a pedagogic concept that implies that the students, in correlation with development of theoretical, subject specific knowledge, also develops enterprise competences that will be useful in their everyday life and on the labour market. Enterprise learning has grown over the last ten years, as well in school practicing as within research. In the mathematics subject, a strong educational tradition has delayed the introduction of enterprise learning. At the examined school, enterprise mathematics has been introduced during the spring term of 2010. This examination focuses on which of the enterprise competences that are developed and how they are developed.

Background: As the economy turns up and down, and companies sometimes face loosing employees, it is important for them to make sure they do not loose competence at the same time. Therefore a need to handle competence efficiently exist. Purpose. The purpose of this thesis is to investigate what measures companies take to minimise the risk of loosing competence from the company, at times of layoffs and in general. Methodology: We mainly used interviews to gather information.

Syftet med denna uppsats är att beskriva vilka föreställningar chefer har angående vilka kompetenser som krävs för att göra karriär i Sverige. Genom empirin fann vi att ett antal olika kompetenser är nödvändiga för att göra karriär i Sverige. För att bli en av dem som kommer på tal när en chefstjänst ska tillsättas krävs att rätt personer uppmärksammar en individs prestation. Det krävs även rätt klädsel, rätt språkbruk, social kompetens samt ett välutvecklat nätverk. Dessa kompetenser skiljer sig åt mellan kvinnor och män.The purpose with the thesis is to describe which conceptions that managers have regarding the competences that are acquired to have a career in Sweden.

This thesis tries to describe the use of mathematics in some workplace tasks. In particular the math corresponding to subjects of high school math courses B, C and D, is identified. Furthermore, the study attempts to analyze the nature of the way in which this math comes to use. This is represented by six different competences. Interviews with five (5) professionals, within different areas, are the main sources of information for this study.

The aim of the present literature review was to describe and evaluate the effects and experiences within the complementary approaches such as aromatherapy, tactile massage and acupuncture amongst palliative care patients. Search through Medline (through Pub Med) database and additional manual search was conducted. In total 16 articles fulfilled the inclusion criteria and were reviewed. The result was presented under respectively category: aromatherapy, tactile massage and acupuncture. Physical and psychological effects as well as experiences from the treatments were also documented under the different complementary approaches.

This thesis deals with questions about competences and qualities that librarians inpublic libraries find that they need to be qualified suppliers of literature (books andmagazines).Our aim is to problematize the competence of the profession in relation to promotingliterature, knowledge in literature and reading habits. We want to know what librariansthemselves think about their own competences when it comes to supplying andpromoting literature. Does it have to be a leisure interest or do they get the possibility toread during working hours?What do librarians think it means to be a qualified promotor of literature and how dothey acquire the right competence? Do they believe that their competence correspondswith the occupational requirements? How much of their knowledge about literature andpromoting literature comes from personal interest and commitment?We primarily used the theories about competence by Per-Erik Ellström. One of thetheories is the one of implicit and explicit knowledge.

Background:An increasing number of patients with an oncology diagnose will be seen in the future. The oncology care is complex and in great need of nurses with a high level of competence. There is a lack of previous research in the specialist oncology nurses competence and therefore knowledge of their skills can reveal an understanding of their competence.Aim:The aim of the study was to describe the competence of the specialist oncology nurse.Method:Four oncology nurses and two directors of oncology care were interviewed. The interview text was analyzed using qualitative content analysis.Results:The result showed that the oncology nurses had developed six different competences within different areas. These competence areas were assertiveness, patient-centered care, ethical and moral-, pedagogical-, to lead and develop- and theoretical competence.

This paper examined if childrens wellbeing affected their social and academic competence. The data was collected through an anonymous study using questionnaires, where the measuring instruments GHQ12 and EQ was used, and also a number of questions concerning academic competence. The population concisted twentytwo eight grade students, both girls and boys. The population had both Swedish and foreign ancestry. The result showed that wellbeing and the academic competence had a positive correlation.

This paper examined if childrens wellbeing affected their social and academic competence. The data was collected through an anonymous study using questionnaires, where the measuring instruments GHQ12 and EQ was used, and also a number of questions concerning academic competence. The population concisted twentytwo eight grade students, both girls and boys. The population had both Swedish and foreign ancestry. The result showed that wellbeing and the academic competence had a positive correlation.

In the latest years the Swedish armed forces have gone from an armed force with conscripts to voluntary men and women. When the basic training is voluntarily may the question be if the new men and women have the same approach to Desirable competences and pedagogy that is used by their officers during their training. Desirable competences are a part of the model transformational leadership and are divided into task related competence, management competence, social competence and capacitate to cope with stress.To deal with this problem I have used questionnaires from conscripts and a new questionnaire made on voluntary recruits.I have compared the results in a case study method and it shows a positive progress from the recruits view how the officers use examples from the transformational leadership. The study shows that recruits want officers to make demands, motivate and inspire them. The recruits want to know the goal with the education and they want the officers to make demands on them..

The downsizing of the Swedish armed forces during the late 20th century and early 21 th century has caused several thousand people to choose a different career. This undergraduate thesis investigates the self-observed employability and work-place competence of a number of Swedish armed forces officers who has made the transition to a civil career. The thesis seeks to answer questions about how the transition is comprehended, how military merits and competences are valued in civil work places and which differences in ability to use their competences the respondents experience. The study is made using qualitative interviews, which are analysed using a miexed method inspired by phenomenological method. The findings include that the essence of the respondents emplooyability is a shared work indentity as miltary officers and a common experienced problem in translating their merits.

Emissions of insufficiently treated wastewater, mainly blackwater (i.e. wastewater from toilets), contributes to the eutrophication of lakes and seas. At the same time, blackwater is a fraction with a low content of heavy metals and, after sanitization, it can recirculate plant nutrients to arable land using the liquid composting treatment method. Liquid composting means that organic material is degraded under aerobic conditions. For sanitization, the blackwater needs to be treated together with energy-rich complementary material.

The purpose of this study is to survey which competences and personal qualities the labour market, for students with examination from the Coaching and Sport management education at Vaxjo University, require. Furthermore I want to find out if the employees, videlicet the ex students, consider that their competences differentiate in relation to other employees in the organization which not have this education.In the study a qualitative investigation method has been used where ten interviews have been implemented. The interviews have been carried out within five conceivable work areas to a student with examination from the Coaching and Sport management education at Vaxjo University. The work areas are sports association, sports union, municipal activity with sport and leisure time connection, company with health care connection and company without any kind of sport connection. Five of the persons being interviewed are ex students that now are employees within any of the elected work areas.